|Our facility has worked with Hometown Pharmacy since 2007. They have been professional, friendly, accommodating, and timely. What has impressed me the most is their focus on service to both our residents and our staff. They have been willing to make extra trips to accommodate the delivery of urgent medications for our residents, and have dealt directly with families over billing matters. Their staff communicates with physician offices and insurance companies in an attempt to make things smoother for their customers. They have always been available when I have called with questions about orders, medications or billing. They have also provided education for our staff. When an issue arises, as it sometimes does, they focus on getting the problem solved as quickly as possible. It certainly helps our facility staff to serve our residents in a more efficient manner.|
Director of Clinical Services
Christian Care Senior Care Community
|Cass County Medical Care Facility in Cassopolis, Michigan would like to thank Hometown Pharmacy for their support in helping us achieve a citation free survey in October 2010! A special thank you to Amy Mohr, RN BSN who is our nurse consultant and Karen Nelsen, RPh who is our pharmacy consultant.
Kelly Louwaert , RN
Director of Nursing
Cass County Medical Care Facility